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Re: Mail form filter in Interaction Center

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Hi

I had the same issue. I raised it with SAP through OSS and had this response:

Hello,

Thank you for contacting SAP Global Support.

I checked the issue in

your system and found that during runtime the

system will check if a Switch

is active.  This switch is

CRM_MKT_PRODUCTIVE1.  Now this switch belongs to

Business Function

CRM_MKT_PRD.  So if you activate this business function

this switch

will also be activated.

 

After activating CRM_MKT_PRD the Business role assignment is visible in our system.

Best regards

Mike


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